Shipping policy

🚚 Shipping Policy – elollya

At elollya, we work with trusted logistics partners to ensure that your orders arrive safely and on time, no matter where in the world you are located.

🌍 Shipping Coverage

We offer international shipping. You can place an order from any country available on our website.
We strive to provide affordable and efficient shipping options for all our customers.

⏱ Processing Time

Orders are processed within up to 5 business days after payment confirmation.
Once your order has been processed, you will receive an email with the shipping confirmation and tracking number.

📦 Estimated Delivery Time

Delivery times vary depending on the destination country.
Estimated international delivery time: 15 to 25 business days.

Please note that delays may occur during holiday seasons or due to circumstances beyond our control (customs inspections, weather conditions, etc.).

💲 Shipping Costs

Shipping costs are calculated and displayed at checkout before the order is finalized. In some cases, we may offer free shipping for orders above a certain amount, depending on ongoing promotional campaigns.

🧾 Taxes & Customs Duties

Any additional charges related to customs, duties, or local taxes are the responsibility of the customer and may vary depending on the destination country’s regulations.

❓ Undelivered Orders

If the order cannot be delivered due to an incorrect address or recipient absence, elollya is not responsible for any additional costs or potential loss of the package.

📩 Support

If you have any questions related to shipping or need assistance, feel free to contact us at:
elollya@gmail.com